Skip to content 1. Cancellation Policy
- Orders can be canceled within 24 hours of placing them, provided they have not been processed or shipped.
- Once an order has been processed or shipped, it cannot be canceled.
- To request a cancellation, please contact our customer support team at [your email/contact details].
- If the cancellation request is approved, a full refund will be processed within 7-10 business days.
2. Refund Policy
- Refunds are only applicable for defective or damaged products.
- Customers must notify us within 3 days of receiving the product if they wish to request a refund.
- To initiate a refund, please provide proof of damage/defect (such as photos or videos) and contact our customer support team.
- Once the request is approved, refunds will be processed within 7-10 business days to the original payment method.
- Shipping charges (if applicable) are non-refundable.
3. Return Policy
- Returns must be requested within 24 hours of receiving the order.
- The product must be unused, in its original packaging, and in resellable condition.
- Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or defective product).
- Once we receive the returned item and verify its condition, we will process the refund or issue a store credit.
4. Non-Refundable Items
- Customized or personalized products.
- Clearance or sale items.
- Gift cards or vouchers.
5. Contact Information
